All news articles for May 20, 2014

Hospitality Openings: April/May 2014

Hospitality Openings: April/May 2014

By Carina Perkins

Our latest round of up of the hottest hospitality openings includes new restaurant ventures from chefs Jason Atherton and John Burton-Race, the long-awaited Shangri-La Hotel at The Shard and new concepts Dindin Kitchen and The Juice Well.

Mexican, Chinese and Thai cuisines came on top of consumers’ favourite street foods

Street food consumption on the up

By Melodie Michel

The street food market is set to keep growing as 47 per cent of consumers plan to eat more of it in the next year, according to research conducted by Allegra Foodservice for ingredients supplier Santa Maria.

Papa John's Rant and Rave text system has resulted in a decline in customer complaints

Reviews: Could asking for direct feedback cut the bad ones?

By Melodie Michel

Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce the risk of getting bad reviews on dedicated websites.

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