All news articles for August 04, 2014

Fields is the latest project from Julian Porter and his partner Lauren Heaphy

Fields all-day café to open on Clapham Common

By Lauren Houghton

All day-dining concept Fields will be opening in late September on London’s Clapham Common, a ‘big sister’ site to the co-founders first café; M1LK in Balham. 

Provide Support says staff should remain calm, listen and remember not to take customer complaints personally

Infographic: How to handle angry customers

By Carina Perkins

Dealing with angry customers can be one of the most difficult, stressful and challenging parts of working in hospitality. This new infographic from Provide Support gives some great tips on handling angry customers effectively.

 TwoRuba will open on 2 September after the site has undergone a £500K renovation

TwoRuba Bar to open by Tower Bridge

By Lauren Houghton

New TwoRuba bar is to open at the Hilton London Tower Bridge this September, running as a standalone venture. 

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