The British Beer & Pub Association (BBPA), British Institute of Innkeeping (BII) and Perceptions Group have joined forces to help fight the shortage of pub chefs and improve chef skills for those working in the pub and bar sector.
As mobile payment gears up to take the world by storm, BigHospitality asks what advantages it has for the hospitality sector, and how operators can introduce it into their business.
McDonald’s has been rated the highest in a benchmarking of global restaurant brands for implementing farm animal welfare practices in its policies, while M&B, Burger King, SSP and Whitbread are among the worst.
Upselling is the life blood of your business. It maximises average spend per head, increases your turnover, but most importantly, enhances the guest experience. Here, Steven Pike, managing director of HospitalityGEM, gives his top 10 tips for successful...