Clean linen has significant impact on guest satisfaction, finds survey

By P&G Professional

- Last updated on GMT

Clean linen has significant impact on guest satisfaction, finds survey

Related tags: Hotel

Restaurants and hotels boasting spotlessly clean table cloths and bed linen are more likely to receive positive reviews, according to a survey by P&G Professional with 45 per cent of independent operators believing clean linen has a significant impact on guest satisfaction.

Echoing these findings, recent data released by hotel search site Trivago, revealed that 78 per cent of guests expect an ‘above average’ level of cleanliness and that if they rate a hotel as clean, they are more likely to give the hotel a high rating overall.

Further data collected from P&G Professional shows that an increase of a one star rating for cleanliness is likely to increase the overall rating of a hotel by up to one star, impacting booking numbers and revenues.

To help hospitality operators meet their cleaning needs, P&G Professional has launched its Top Rated campaign, which provides them with the right tools to exceed their customers’ expectations of cleanliness.

Using the right product can also help meet their needs. Wine, make-up, blood, coffee, grease and food stains are renowned to be some of the toughest stains to remove. Ariel Professional is especially tailored to help businesses in the hospitality industry remove tough laundry stains.

The new professional formula boosted enzyme system breaks stains into smaller pieces that are easier to dissolve, while its unique polymers drill into stains to facilitate the penetration of the surfactants, and the multi-surfactants system dissolves and removes pieces of stains which are then rinsed away.

Available in powder and liquid form, Ariel Professional allows professionals to spend more time focused on the running of their business whilst ensuring they always make the perfect impression on their guests. Ariel Professional is a high quality detergent that helps hospitality professionals achieve outstanding results in the first wash. Whether it’s a hotel or restaurant, P&G Professional’s cleaning solutions have been designed to deliver exceptional results, helping businesses achieve a perfect clean first time, every time and save valuable time and money.

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