All news articles for June 20, 2016

10 tips for successful al fresco dining

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10 tips for successful al fresco dining

By Steven Pike

Steven Pike, managing director of guest experience management company HospitalityGEM, gives his top 10 tips to hospitality operators looking to make a success of their al fresco dining. 

How to win at loyalty in a changing world

How to win at loyalty in a changing world

By Emma Eversham

When international hotel companies Marriott and Starwood announced they were looking to merge their two businesses, the biggest concern from their guests wasn’t whether some of their favourite hotel brands would disappear, but what would happen to the...

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