McDonald's to begin reopening sites for delivery later this month

In a statement, Pomroy says the chain had deliberately taken its time to plan the reopening of its sites in order to get things right.

“We sought the views of our employees as we worked through our reopening planning, to give us all confidence in the measures we are introducing to keep them safe,” he says. 

“We understand everyone has been affected by this global crisis differently and therefore when it comes to returning to work, our people will be encouraged to make the right decision, based on their personal circumstances.”

Over the past week, McDonald’s UK has been running a series of controlled tests behind closed doors to explore the safest way to reopen its restaurants, and has used feedback from staff to put together a new series of safety procedures for its teams to follow while the Coronavirus crisis continues. 

Those measures include the use of Perspex screens and floor markings in specific areas; additional PPE for staff including non-medical grade face masks; asking all employees to confirm they are fit and able to work, and using contactless thermometers to take each team member’s temperature at the start of every shift; and introducing social distancing measures for all delivery and service partners to follow.

All reopened restaurants will reopen with a reduced number of staff, and each site will be serving a limited menu with breakfast not to be reintroduced for now. 

“When we return it will be different as we all adjust to this new normal,” adds Pomroy.

“I want to apologise in advance if our first wave of reopened restaurants does not serve your area.  

“Rest assured, we are working hard to reopen more restaurants, but I am adamant this must be at the right pace with the wellbeing of our employees, suppliers and customers front of mind."