Hearing Impairment

Campaigners ask restaurants to turn down the music

02-Jun-2016 By Sophie Witts

Campaigners are calling on restaurants, cafes and pubs to turn down loud music to make eating out a more 'pleasant' experience for hard of hearing diners.

Hawskmoor staff improve communication with British Sign Language training

26-May-2016 By Emma Eversham

Front-of-house staff at Hawksmoor's Spitalfields restaurant have been trained in British Sign Language (BSL) to enable them to better communicate with each other and with their deaf and hard of hearing customers. 

Charity calls for Scottish hotels to accommodate for deaf guests

10-Aug-2015 By Liam Garrahan

Scottish charity Action on Hearing Loss Scotland has called on Scottish hotels to better accommodate for the needs of deaf guests.

Why hotel staff should be trained in deaf awareness

30-Mar-2015 By Ruthy Fletcher

Ruthy Fletcher, deaf awareness trainer and consultant at Support the Deaf People takes us through the reasons why staff at hotels should be trained in deaf awareness and how to go about it to ensure non-hearing guests feel just as welcome as hearing ones. 

Secret survey reveals ‘shockingly poor’ deaf awareness of hotels in London

02-Feb-2012 By Luke Nicholls

Hotels in London are being warned that they could be putting the lives of guests with hearing loss at risk by not having appropriate procedures in place for emergency situations.