Mobile Phone

Dining out in digital times

18-Dec-2017 By Restaurant Magazine

Technological advances have been driving and impacting diner behaviours over the past few years with increasing significance. Restaurant magazine gathered a group of operators to discuss how diner behaviour has changed, what trends may emerge in the coming...

Tech initiatives at K West Hotel & Spa improve staff productivity

17-Nov-2016 By Emma Eversham

The K West Hotel & Spa says staff have become more productive and have more time to spend making guests feel welcome since investing in guest-facing technology. 

Beefeater launches 'no phone zone' in restaurants

04-Mar-2016 By Helen Gilbert

Beefeater is to ban mobile phones in certain areas of its restaurants this Sunday (6 March)

Starwood launching Emoji room service in the UK

17-Dec-2015 By Sophie Witts

Hungover hotel guests will soon be able to order a bacon butty by text as Aloft Hotel’s Emoji room service menu lands in the UK.

Mobile phones cause “emotional stress” at dinner table

25-Sep-2015 By Liam Garrahan

Mobile phone use while dining out causes “constant, low-level emotional stress”, a report finds.

Emails and mobile key to smart direct marketing

21-Oct-2014 By Melodie Michel

Hotels can reducing the cost of acquiring new customers by implementing smart direct marketing techniques, according to speakers at the Independent Hotel Show.

Leaving restaurants’ web visibility to third parties ‘high risk’

08-Sep-2014 By Melodie Michel

It is crucial for restaurant businesses to control their own web visibility, according to the CEO of website-building firm FOODit.

Consumers and businesses at odds over future of mobile technology in hospitality

15-Jul-2014 By Carina Perkins

 Businesses and consumers have different views on how mobile technology can improve hospitality experiences in the future, according to new research from Omnico. 

Ask the experts

How to ensure your website is mobile-ready

12-May-2014 By Emily Tippins

What it means to be mobile-ready as a hospitality business is changing. It’s no longer simply making sure your website works on mobile phones. It’s about providing the best possible online customer experience. Here, Emily Tippins, head of Digital Strategy...

Wagamama and GBK embrace mobile payment

21-Mar-2014 By Mark Wingett

Wagamama and Gourmet Burger Kitchen (GBK) have joined Prezzo in introducing new mobile payment technology via the PayPal smartphone app to the whole of their estates.

Jurys Inn pilots mobile online check-in

10-Feb-2014 By Carina Perkins

Jurys Inn Hotel Group is piloting mobile online check-in at its Islington hotel, with a view to rolling it out across its UK properties.

Happy New Year: What's hot in hospitality for 2014

03-Jan-2014 By Emma Eversham & Luke Nicholls

What does 2014 hold for the hospitality industry? We’ve looked into our crystal ball (and spoken to a few industry experts) to predict some of the big trends and developments in the world of restaurants, hotels and pubs over the next 12 months. 

Extra technology focus needed for pubs and restaurants in 2014

13-Dec-2013 By Luke Nicholls

Pub and restaurant operators ‘must embrace new technologies’ in order to be profitable next year, as the pace of change and the use of smartphones and social media is set to accelerate even further.

Café Design to showcase Remote Designer service at Caffé Culture Show

13-May-2013 By Luke Nicholls

Café and coffee shop design experts Café Design will be situated at stand A33 during the Caffé Culture show this week, showcasing ‘Remote Designer’ – a nationwide service which aims to cut design costs for the business.  

Eat@ smartphone app provides 'complete' mobile marketing solution for restaurants

12-Nov-2012 By Peter Ruddick

Experienced app developer Appdragon has launched a smartphone application for enables restaurants to take complete mobile marketing control by allowing them to send bespoke offers to customers and potential customers by text message.

OpenTable offers service to create mobile websites for restaurants

25-Oct-2012 By Emma Eversham

Restaurant reservations service OpenTable, the owner of TopTable, has launched a new service for its customers which allows them to create a mobile version of their restaurant's website. 

Alliance Online develops mobile site for ordering via smartphones

26-Oct-2011 By Emma Eversham

Catering equipment and disposables supplier Alliance Online has launched a mobile version of its website to enable customers to browse, order and buy products through their smartphones.

Dining deals defeating the recession, report finds

20-Oct-2011 By Luke Nicholls

UK restaurants have responded to the recession by offering over £135m per week in discounts to consumers, a report has found.

Screenmedia expo showcases technology for hospitality businesses

17-May-2011 By Lorraine Heller

The Screenmedia expo 2011 is this week opening its doors in London, featuring the latest technologies that can be adopted in the hospitality sector.

Premier Inn gets £1m bookings from mobile app in three months

21-Apr-2011 By Lorraine Heller

Hotel chain Premier Inn says that after just three months of launching a smartphone application it is now seeing over 5 per cent of all hotel bookings made on mobile phones, a figure it expects will double in the near future.

Loyalty cards go digital with Stampfeet smartphone app

22-Feb-2011 By Lorraine Heller

Restaurants, bars and coffee shops are trialling a new mobile loyalty scheme that allows customers to collect loyalty points on their smartphones, while businesses get a new way to communicate with their clients and detailed analytics on their loyalty...

Guide to online marketing: iPhone applications

01-Apr-2010 By Becky Paskin

Technology moves faster than Alastair Darling at a pub convention, but one rising trend that looks likely to stick around is the iPhone application, which if implemented properly, can help increase restaurant or hotel bookings

The Future of EPoS: Going mobile

26-Feb-2010 By Andrew Evans

In the final instalment of our week-long feature on Electronic Point of Sale, Andrew Evans, managing director of Keystep, tells us we can expect to be going mobile in the future.