Thought

Inamo's Noel Hunwick on how restaurant technology is evolving

Inamo's Noel Hunwick on how restaurant technology is evolving

By Sophie Witts

Technology-driven restaurant Inamo is opening its third London site in Camden this week. BigHospitality caught up with co-founder Noel Hunwick to to talk about the group's expansion plans and how technology can enhance the restaurant experience.

Galvin pub Spitalfields first look

First Look: Galvin HOP

By Liam Garrahan

BigHospitality takes an exclusive First Look at Galvin HOP, the brand new pub concept from the Michelin-starred Galvin Brothers, which opens today in Spitalfields, London, following a soft launch period.

Papa John's Rant and Rave text system has resulted in a decline in customer complaints

Reviews: Could asking for direct feedback cut the bad ones?

By Melodie Michel

Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce the risk of getting bad reviews on dedicated websites.

Porky’s BBQ restaurant will open a second site in Bankside this June, after the success of its first site in Camden.

Porky’s BBQ to open second London site

By Lauren Houghton

Husband and wife team Simon and Joy Brigg are opening their second Porky’s BBQ restaurant in Bankside this June, after the success of their first site in Camden.

Duncan Stirling and Charlie Gilkes of Inception Group

Inception Group targets expansion

By John Harrington

Inception Group, the London bar and restaurant operator, is looking to branch out into opening multiple sites under its existing brands and could open outside the capital, and potentially overseas, co-founder Charlie Gilkes has told our sister title M&C...

Bill's has sites lined up in Salisbury, Leamington Spa, High St Kensignton, Windsor and Hammersmith

Bill’s eyes 20 new sites in 2014

By Luke Nicholls

Bill’s Restaurants, the fast-growing Richard Caring-backed chain, is eyeing a further 20 openings next, which would include a concerted push into the North and take the group close to the 50-site mark.

East End boy Gerry Calabrese, owner of the Hoxton Pony, has just launched INK with Professor Green in Leicester Square

Gerry Calabrese: Career Profile

By Emma Eversham

Gerry Calabrese may be the son of world-famous bartender Salvatore Calabrese, but he has firmly made his own mark on London's bar and club scene, opening The Hoxton Pony in Shoreditch in 2008, before heading outside of his East End heartland to launch...