Noshows

More than half of pub and restaurant goers willing pay a booking deposit

22-Sep-2021 By BigHospitality

More than half of UK pub and restaurant goers are happy to pay a deposit to book a table, new research shows.

No-shows cost hospitality sector £17.6bn a year, new research shows

01-Sep-2021 By BigHospitality

No shows cost the hospitality sector around £17.6bn a year, with over a quarter of 18-34-year-olds failing to show up for reservations, new research has found.

Campaign launched to encourage deposits as restaurant no shows return

14-Apr-2021 By BigHospitality

A campaign aimed at making restaurant and pub no shows a thing of the past has been launched to coincide with the reopening of the hospitality sector.

Numbers of cancellations and no shows begin to drop

07-Aug-2020 By James McAllister

Results from the latest CGA consumer pulse survey suggests that consumers are now more likely to honour their eating out reservations than they were after venues initially reopened.

Friday Five: The week's top news stories

17-Jul-2020 By BigHospitality

The topic of no shows in restaurants stole the headlines this week with already struggling businesses hitting out at customers for failing to honour their reservations. And here are some of the other main stories of the week
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The Lowdown: #NOMORENOSHOWS

16-Jul-2020 By BigHospitality

Manchester restaurants are backing a campaign to appeal to customers to honour their reservations or cancel them in advance if plans change.

Charlie Mellor: "Restaurants are cultural institutions and should be respected as such"

14-Jul-2020 By BigHospitality

More chefs and restaurants have added their voices to the current no-show debate following Tom Kerridge’s public slamming of people who failed to honour their bookings as “disgraceful” and “short-sighted”.

Tom Kerridge slams "disgraceful and short-sighted" no-show customers

13-Jul-2020 By BigHospitality

Restaurateurs have reacted with dismay at the level of customers failing to honour their bookings on the second weekend of trading after the lifting of lockdown.