New Pizza Express app lets diners pay bill using iPhone

By Becky Paskin

- Last updated on GMT

Related tags: Credit card, Money

Pizza Express' bill-paying technology could revolutionise the way diners pay their bills in the future
Pizza Express' bill-paying technology could revolutionise the way diners pay their bills in the future
Pizza Express has become the first UK restaurant chain to launch a ‘groundbreaking’ iPhone app that allows diners to pay their bill via their smartphone.

Diners can use the free-to-download app to pay their bill at any point during their meal using their PayPal account or an existing debit or credit card.

Users simply need to type in a 12-digit code printed on their bill and have the option to add a tip or redeem a voucher before payment.

Once payment has been processed, in less than a minute according to Pizza Express, a message is sent to the restaurant’s EPoS system and an email to the user confirming payment.

Its launch coincides with the rollout of free Wi-Fi and upgraded EPoS facilities across the Italian restaurant chain’s 370-site UK estate.

If successful, the app could revolutionise the way diners pay their restaurant bills in the future.

Mark Angela, chief executive of PizzaExpress said: “We knew there was no point just launching an app for the sake of it, so we waited until we had a system that could genuinely improve our customers’ experience of eating out at PizzaExpress. We believe today’s version does exactly that and we’re looking forward to developing it in the future.”

'Groundbreaking' technology

Operationally, the new app enables Pizza Express to speed up the payment process, therefore turning tables faster, and collect contact details for future marketing purposes.

The app also allows users to find and book a restaurant, view menus, download voucher codes and access receipts.

Cameron McLean, general manager for Merchant Services at PayPal, said, “Over a million UK PayPal customers have made a payment on their handset so combining our payments experience with PizzaExpress’s ground breaking app should be a perfect combination. The line between the high street and the online world is blurring, and innovative brands like PizzaExpress recognise that payment by mobile makes a great service even better.”

Related news

Show more

Related products

show more

The 5 Big Hospitality Trends You Need To Know

The 5 Big Hospitality Trends You Need To Know

me&u | 21-Jun-2022 | Technical / White Paper

me&u have run the numbers and chatted with the best in the business to uncover the emerging trends to watch in 2022. Now is the time to disrupt and...

Download Your Free Hospitality Trends Guide Now

Download Your Free Hospitality Trends Guide Now

me&u | 20-Jun-2022 | Technical / White Paper

We asked hospitality experts to weigh in on the top dining and hospitality trends that venues should take advantage of to keep momentum going throughout...

How to give your customers a better experience

How to give your customers a better experience

Dojo | 16-Jun-2022 | Technical / White Paper

The high street is changing. With consumers hungry for new experiences, Dojo has gathered data from thousands of UK businesses to help you get your customers...

How to Transform Your Supply Chain Operations

How to Transform Your Supply Chain Operations

Qliktech UK | 02-Jun-2022 | Product Presentation

With massive disruptions in the global supply chain, agility is a top priority for manufacturers.

Whitworths, a leading UK food manufacturer,...

Related suppliers

2 comments

Stephen re pizza Express App

Posted by stephen minall,

Pizza Express App-
Well on first look seems impressive but fails on so many fronts, book your table now try to unbook it or change times, you can't. Menu is static so can't view the menu in a classic way. Book as many tables as you like from your phone, you can, it can’t block you!
Can't pre order or select. No CRM or Loyalty built in. I recently locked out 5 tables in my local for fun, including a table of ten..so if we all do this guess alot of managers will lose their bonus's as they wait for fictitious customers to arrive at the reserved tables.

Report abuse

Great App

Posted by J C Johnson,

WOW! will that spread to all the other restaurants?

Report abuse

EMAIL NEWSLETTERS

Spotlight

Follow us

Hospitality Guides

View more

Featured Suppliers

All suppliers