Money

What you should know about accepting payments from customers from abroad

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What you should know about accepting payments from customers from abroad

By Gino Ravaioli

Gino Ravaioli, chairman of the DCC Forum, a group of 5 international companies which works in the Dynamic Currency Conversion (DCC) and financial services sector, talks through the options hospitality businesses now have when taking payments from overseas...

Maria Larsen and Scott Hunter own three food-led pubs in London

Scott Hunter & Maria Larsen: Career Profile

By Luke Nicholls

This young husband and wife are a pub success story, with a knack of reinvigorating dilapidated London boozers into profitable gastropubs. The pair took over the Princess of Shoreditch in 2008, doubling sales in less than a year. They then acquired the...

Eighty-nine per cent of diners claim that a slow payment process has 'ruined' their dining experience

Restaurants leave customers playing the waiting game

By Luke Nicholls

More than half of UK diners believe that speed of payment is now a more important issue for a restaurant to address than the quality of food, with 89 per cent claiming that slow payment has ruined their evening.

Premier Inn operator Whitbread supports tough spending cuts

Hospitality leaders back government spending cuts

By Lorraine Heller

The heads of pub, hotel and restaurant operators Whitbread and Fuller’s have joined leaders of some of the UK’s largest companies in a strong show of support for the government’s proposed spending cuts