All news articles for May 11, 2012

René Redzepi, chef and co-owner of Noma, believes restaurant no-shows are still a 'mega problem' for the industry

René Redzepi reignites restaurant no-shows debate

By Luke Nicholls

Following last month’s restaurant no-shows podcastand follow-up news article,Noma's René Redzepi has told BigHospitality that it is still a ‘mega problem’ for the industry, and that diners should ‘respect a restaurant reservation like a trip to the...

Jonathan Neame, chief executive of Shepherd Neame, has been named as the new chair of the BBPA

Shepherd Neame's Jonathan Neame named BBPA chair

By Peter Ruddick

Jonathan Neame, the chief executive of Kent-based brewer and pub operator Shepherd Neame, has been named as the new chair of the British Beer and Pub Association (BBPA).

Eighty-nine per cent of diners claim that a slow payment process has 'ruined' their dining experience

Restaurants leave customers playing the waiting game

By Luke Nicholls

More than half of UK diners believe that speed of payment is now a more important issue for a restaurant to address than the quality of food, with 89 per cent claiming that slow payment has ruined their evening.

Cozy Pubs' directors aim to have a total of 12 venues in their portfolio in the next five years

Cozy Pubs continues Essex expansion

By Luke Nicholls

Cozy Pubs has increased its foothold in rural Essex with the acquisition of The Saracens Head Hotel in the market town of Great Dunmow.

Rick Stein. Photo: Anna McCarthy

Rick Stein: Pearls of Wisdom

By William Drew

The chef and TV presenter runs three seafood restaurants in Cornwall, as well as two fish and chips shops and numerous related ventures. Now based partly in Australia, he talks fish, fights and fair portions.

Le Cercle Lounge Restaurant is launching a flower menu to celebrate the Chelsea Flower Show

IDEAS FROM YOUR PEERS

Flower Power at Le Cercle and Champagne Experience at Wynyard Hall

By Luke Nicholls

Restaurants and hotels including Le Cercle, Royal China, Artichoke, Wynyard Hall and The Park Inn tell BigHospitality about some of the special offers and promotions they're running to help attract more customers.

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