TGI Friday's receives top hygiene rating at all 60 restaurants

By Emma Eversham

- Last updated on GMT

Related tags: Food hygiene rating, Hygiene

TGI Friday's has a five food hygiene rating - the highest rating awarded by the Food Standards Agency - at all 60 of its restaurants
TGI Friday's has a five food hygiene rating - the highest rating awarded by the Food Standards Agency - at all 60 of its restaurants
TGI Friday's has reported it has received a five - the Food Standards Agency's (FSA) highest food hygiene rating - at all 60 of its restaurants. 

The restaurant chain led by Karen Forrester was audited by the FSA on hygiene levels regarding food handling, preparation, cooking and storage as well as on the condition, structure and cleanliness of each building and how food hygiene processes are managed and recorded. 

Melissa Paradiso, brand protection support manager at TGI Friday's said the high ratings were the latest in a list of awards and accolades for the group, which include a One Star rating from the Sustainable Restaurant Association and third place in the Sunday Times Best Places to Work list.

“Despite us expecting nothing less, we are still delighted to have achieved the great accolade of having all our restaurants receive the top grade achievable in the National Food Hygiene Rating Scheme. It is part of a wider journey to nothing but excellence in all areas of the business at Friday’s which is something our ever-increasing numbers of guests expect," she said. 

"Consumers are increasingly taking hygiene into consideration when making their restaurant choices. It doesn’t matter how good the food and drink may be – having perfect hygiene is an absolute basic which every restaurant should have as a core principal." 


Paradiso said 'the notion of protection' – both of guests and team members – had become a core value for the brand. She said there was a continual investment in new systems and building maintenance to ensure food hygiene levels were kept high. Staff are also given training​ on the best hygiene practices 'to ensure Friday's kitchens are the best and most hygienic in the world.' 

Hygiene levels at TGI Friday's have stepped up considerably over the last few years. Four years ago the company's Covent Garden branch was closed for six days​ and fined £30k after environmental health officers found dead cockroaches, mouse droppings and grease-covered cabinets in its kitchens on a visit in July 2008.

Under the FSA's Food Hygiene Rating Scheme for England, Wales and Northern Ireland, businesses serving food in England and Northern Ireland are advised to display their hygiene rating. The practice is to become compulsory in Wales​ at the end of this month. 

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1 comment

TGI's standards a benchmark for all

Posted by Mike Nolan,

Well done TGI's, and Big Hospitality for reporting this news which will make some restaurant chains more nervous. We are in an era now where only the highest levels of hygiene is now acceptable as our blog about this news explains.

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