Designed by marketing automation platform Sprout, the Check In app uses the same system in use across the company’s Australian customer base and is now being made available to all hospitality venues in the UK to support their reopening requirements.
Customers check-in at the venue easily by scanning a QR code on entry or once they have been seated, with no requirement for them to download an app.
Using secure GDPR Compliant infrastructure, the venue captures and securely stores the data with the date and time of check-in. It can then access and export the data at any time with a search / filter for any given date in response to track and trace associated with potential outbreaks.
The initiative is based on current guidelines and can be changed easily based upon new regulations and requirements as they emerge, it says.
“During these trying and challenging times, we want to help – we are all in this together,” says Sprout UK & EMEA director Dhilon Solanki.
“It is vital both customers and staff feel safe when restaurants and bars open again, and we aim to give these venues peace of mind.”
All data collected by the Check In App is stored and deleted as per Govt guidelines. Data is only accessible by the Check In App account holder.
The free app is suitable for all operators in the hospitality industry, with both single or multi-sites.
Venues looking to take advantage of Sprouts free initiative can sign up here.