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How front of house staff can do more to maximise wine sales

01-Jul-2016 By Hannah Thompson

Front of house staff don’t know enough about wine, despite over two in five diners being more inclined to buy a bottle of wine based on a staff recommendation, according to new research.

Incentives and ease help hospitality operators in fight for customer feedback

06-Aug-2015 By Emma Eversham

Giving incentives to staff and customers for gathering and giving feedback and making it a quick and easy process for all involved are the best ways to capture worthwhile data from customers, according to pub, restaurant and hotel operators. 

Hilton aims to raise hospitality profile with young people

23-May-2014 By Melodie Michel

Hilton Worldwide has hosted 90 events in the UK this month to raise awareness on hospitality opportunities among young people.

Chef collaboration: Angela Hartnett and Luke Holder on working together at Hartnett Holder & Co.

28-Oct-2013 By Emma Eversham

Can having two chefs' names above a restaurant door really work? That was one of the questions BigHospitality asked Angela Hartnett and Luke Holder in this exclusive video interview at the Restaurant Show earlier this month. 

Restaurant magazine goes behind the scenes at The Ledbury

06-Nov-2012 By Emma Eversham

What is it like to work at the UK's best restaurant? That's the question Restaurant magazine asks in this month's issue as its editorial team spends a day with Brett Graham at the two Michelin-starred restaurant The Ledbury.

Join BigHospitality on a study tour of Devon

15-Sep-2011 By Becky Paskin

Next week BigHospitality is heading to Devon to investigate the region’s bountiful, seasonal produce with a stellar line-up of chefs and restaurateurs – and you could join us.