Trade union Unite staged a protest against STK London at its ME London Hotel on Friday, amidst claims that its 15 per cent service charge is being used to increase the salaries of four senior managers by as much as £50k a year each.
Theo Randall at the InterContinental Hotel re-opens later this month with a shiny new dining room. Its chef talks about the perils of removing dishes from his menu, collaborating with Azzurri Group and showing Jamie Oliver the ropes.
Businesses in the hospitality sector are being advised to make their recruitment process more ‘youth friendly’ to help safeguard the industry’s future workforce after a survey of 18-24-year-olds found they faced barriers when applying for jobs.
For the past four years Sticks'n'Sushi has been gradually expanding its London empire, but now the Danish-Japanese restaurant group is set to take its 'affordable luxury' offering across the UK.
The owners of Fish! Borough Market, which re-opened yesterday (3 February) following a month-long refurbishment, hope the new-look restaurant and menu will help it reach a wider demographic and increase dwell time.
All-day dining restaurant The Alchemist is to open in Newcastle’s Intu Eldon Square’s catering development, Grey’s Quarter, marking the chain’s first opening in the North East.
Jobs in the UK’s tourism industry have grown by 12 per cent over five years to 2014, more than double the growth witnessed across other sectors of the economy.
Former Great British Menu winner James Durrant has been appointed executive head chef at Bluebird Chelsea after closing his pub The Plough Inn in Hampshire in December.
VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.
Simon Hulstone has revealed some of the Michelin-starred names taking part in the upcoming guest chef series at his restaurant The Elephant in Torquay this year.
His street food markets will attract more than one million visitors this year and his latest business, London Union, is backed by Jamie and Nigella. Now Jonathan Downey has his sights on creating the world’s best food and drink market.
Hilton Worldwide has awarded developer McAleer & Rushe a £26m contract to design and build the largest Hampton by Hilton hotel in Europe at Stansted airport.
The US could experience an influx of British operators on its shores in the next few years with a number of restaurant groups looking at opportunities across The Pond.
Pub and bar operator, Stars Pubs & Bars, has opened a training pub in Arnold Nottingham, which will provide on-site training for Star Personnel and prospective licensees once it is established.
The chief executive of managed hotel chain Best Western Great Britain is calling on David Cameron and George Osborne to holiday in the North of England this year to help boost trade at hospitality businesses affected by the recent floods.
They may only be a small component within the full guest experience, but as many hotel companies are realising, the choice of amenities put in a hotel’s bathroom can say a lot about a business and can determine how guests will view their stay.
London’s iconic Jazz Café has temporarily closed its doors for refurbishment and alterations, following its purchase by nightlife company The Columbo Group.
Samba Brands Management, the owner of Sushisamba and Duck & Waffle, has announced plans to open a second London Sushisamba restaurant - in Covent Garden.
Darren Seward, hospitality specialist at commercial insurer, NFU Mutual, discusses the importance of valuing the business assets of a pub, hotel and restaurant correctly.
