Clare Little and Jacci Smith, Hard Days Night Hotel
Liverpool’s Beatles-inspired Hard Days Night Hotel has promoted two long-serving employees to senior positions both back and front of house.
Clare Little has been appointed front of house manager, responsible for the daily management of the reception team and reporting directly to the general manager.
Jacci Smith has been appointed executive head of housekeeping, leading a 20-strong team of linen porters, room attendants, supervisors and outside contractors.
Hard Days Night general manager Mike Dewey said: “Jacci and Clare have been with us from the very beginning. I know that we will benefit from their excellent focus on first-class customer service and attention to detail. This is what really sets us apart from thecompetition in Liverpool’s highly-competitive hospitality industry.”