Front Of House

The Balmoral Hotel’s Scott Crowe named 2024 Gold Service Scholarship Scholar

06-Feb-2024 By Joe Lutrario

The Balmoral Hotel’s Scott Crowe has been named the 2024 Gold Service Scholarship Scholar.

Paulo De Tarso leaves LSL Capital

10-Jan-2024 By Joe Lutrario

Paulo De Tarso has left his role of head of hospitality at Mayfair-based restaurant operator LSL Capital after three months.

Gold Service Scholarship 2024 announces semi-finalists

03-Nov-2023 By Joe Lutrario

The 40 front-of-house professionals who have made it through to the semi-final of the 2024 Gold Service Scholarship have been revealed.

Gold Service Scholarship sees record number of quarter-finalists

27-Oct-2023 By James McAllister

The 2024 Gold Service Scholarship has seen a record number candidates reach the quarter-finals, with more than 100 entrants qualifying this year.

Gold Service Scholarship 2024 open for applications

04-Sep-2023 By Joe Lutrario

Entries for the 2024 Gold Service Scholarship have opened today, with all front-of-house professionals based in the UK and aged 22-28, encouraged to apply before 3 October 2023.

Employers warned over ‘quiet firing’

07-Dec-2022 By Joe Lutrario

Almost a third of employees working in hospitality claim they’ve been forced to leave their job due to their manager making their work life uncomfortable and encouraging them to leave.

Gold Service Scholarship 2023 finalists announced

30-Nov-2022 By Joe Lutrario

High-profile front of house competition the Gold Service Scholarship has revealed the eight front of house professionals that will go through to its final.

Semi-finalists for The Gold Service Scholarship 2023 revealed

31-Oct-2022 By Joe Lutrario

The Gold Service Scholarship has announced the list of candidates who have reached the semi-final stage of its 2023 competition.

Flash-grilled: Kayleigh Thorogood

30-Sep-2022 By James McAllister

The restaurant manager at Rogan & Co shares her top front of house tips, her pet customer hates in the dining room, and reveals a love of Bisto.

How I Got Here: Gearoid Devaney

31-Aug-2022 By James McAllister

The master sommelier, restaurateur and co-founder of hospitality industry members club Trade on his partnership with Xavier Rousset, communicating the possibilities of a career in hospitality, and staffing woes.

Entries for The Gold Service Scholarship 2023 open next month

23-Aug-2022 By Restaurant

Front of house competition The Gold Service Scholarship will launch next month ahead of next year’s finals.

Thomas Gammella named 2022 Gold Service Scholar

16-Feb-2022 By Restaurant

Thomas Gammella, restaurant manager at The Clockspire in Sherborne, Somerset, has been named the 2022 scholar of the Gold Service Scholarship.

Gold Service Scholarship finalists revealed

01-Dec-2021 By Joe Lutrario

The finalists of the 2022 Gold Service Scholarship front of house competition have been announced.

Young blood: exodus of 25 to 40 year-olds puts emphasis on younger workers

25-Nov-2021 By Joe Lutrario

New data reveals that 210,000 millennial workers have left the hospitality industry since December 2019, with younger workers stepping up to fill the gap.

71 year-old Neil Heshmat named Britian's most-loved waiter

19-Oct-2021 By Restaurant

A 71 year-old waiter at London’s Oslo Court restaurant has been named the best in the business.

Sally Abé and Asma Khan on empowering women in hospitality

07-Oct-2021 By Joe Lutrario

Two of the industry’s brightest stars took to the stage at The Restaurant Show to discuss role models, representation, working conditions and what hospitality needs to do to attract more women.

How I Got Here: Jonathan Kaye

18-Aug-2021 By James McAllister

The general manager of the recently-opened Jolly Gardeners pub in Vauxhall on the importance of offering a great front of house experience, and changing people's perceptions of the sector.

Think tank calls for London ‘College of Food’

20-Jan-2021 By Joe Lutrario

A world-beating College of Food should be established in London with a mission to transform culinary education and support the hospitality industry to recover from Coronavirus and Brexit.

Gold Service Scholarship to defer 2021 competition

13-Jan-2021 By James McAllister

The Gold Service Scholarship has announced it is to defer its 2021 competition schedule due to the ongoing Coronavirus restrictions.

How I Got Here: James Gummer

13-Jan-2021 By James McAllister

Former The Wolseley and Isabel maître d’ James Gummer, who now owns Notting Hill restaurant 7 Saints, on what motivates him and his love of pubs.

Hospitality industry sheds more staff than any other sector

15-Dec-2020 By Ella Doyle

The hospitality industry has seen the highest increase in unemployment than any other single sector, new figures from The Office for National Statistics show.

Ali Nia swaps Restaurant Gordon Ramsay for The Drunken Butler

17-Aug-2020 By Joe Lutrario

Former general manager at Restaurant Gordon Ramsay Ali Nia has been appointed as general manager and partner at The Drunken Butler in Farringdon.

Flash-grilled: Elizabeth Forkuoh

10-Jul-2020 By Joe Lutrario

The winner of the 2020 Gold Service Scholarship on why she chose to work in restaurants, her pet hate in the dining room and the industry figure she most admires.

Toque d’Or student competition goes digital for 2020

06-Jul-2020 By Restaurant

Nestlé Professional’s hospitality competition for students will run as a digital event this year following its postponement in March due to the Coronavirus pandemic.

Sebastian Lyall on his 'Covid 19-proof' restaurant

19-Jun-2020 By Stefan Chomka

Bar and restaurant and immersive entertainment group Lollipop is opening a ‘Covid 19-proof’ interactive restaurant in Chelsea this summer.

Hospitality industry members club Trade to relaunch as The Black Book

19-Jun-2020 By Joe Lutrario

Soho-based hospitality industry members club Trade is to relaunch as wine-focused bar called The Black Book that will be open to the public.

Iconic London restaurant Le Caprice to close after 38 years

15-Jun-2020 By Joe Lutrario

Caprice Holdings director Jesus Adorno has confirmed that the group’s Le Caprice restaurant in St James’s is to close after nearly 38 years trading.

Sam Harrison on his re-opening plans and his upcoming celebrity quiz night

12-Jun-2020 By Joe Lutrario

Hammersmith restaurant Sam's Riverside plans to relaunch as soon as the Government allows with a new seafood terrace offering.

Video: How restaurants are gearing up for re-opening

09-Jun-2020 By Joe Lutrario

As the re-opening date for restaurants approaches, operators’ thoughts are turning to how they can re-open safely and economically. Here restaurateurs in Brighton & Hove discuss the challenges they face as they look to start welcoming their diners...

The Lowdown: Social distancing in restaurants

07-May-2020 By Joe Lutrario

With the Government due to reveal plans for a gradual return to normal later this week, restaurateurs large and small are starting to think about what re-opening for eat-in customers might look like.

26,000 roles listed on new Hospitality Redeployment Hub

31-Mar-2020 By Joe Lutrario

The UK’s largest hospitality jobs board has listed 26,000 jobs related to the UK’s Coronavirus crisis response to help an estimated 500,000 displaced hospitality workers find short term jobs.

Peter Avis to replace Fred Sirieix at Galvin at Windows

24-Feb-2020 By Sophie Witts

Peter Avis is to replace Fred Sirieix as general manager at the Galvin at Windows restaurant in the London Hilton on Park Lane.

Strathearn Restaurant's Elizabeth Forkuoh named 2020 Gold Service Scholarship winner

13-Feb-2020 By James McAllister

Elizabeth Forkuoh from the Strathearn Restaurant at the Gleneagles Hotel in Scotland has been named the winner of the 2020 Gold Service Scholarship.

Fred Sirieix leaves Galvin at Windows

09-Dec-2019 By Sophie Witts

Fred Sirieix has left his role as general manager at London’s Galvin at Windows restaurant after 14 years.

Gold Service Scholarship 2020 finalists announced

02-Dec-2019 By James McAllister

The 2020 Gold Service Scholarship has announced the eight candidates that have made it to the final.

Does fine dining have a future?

29-Nov-2019 By Tony Naylor

The latest Michelin stars were a morale boost for high-end restaurants. But is fine dining mired in a generational crisis?

Semi finalists for 2020 Gold Service Scholarship announced

06-Nov-2019 By James McAllister

The 2020 Gold Service Scholarship has announced the 47 candidates that have made it to the semi finals.

Driving a hard bargain: hospitality workers getting stung on insurance

30-Sep-2019 By Joe Lutrario

Hospitality workers are facing some of the most expensive car insurance premiums on the market, according to new research by price comparison website Quotezone.co.uk.

Pizza Pilgrims to launch 'pizza academy'

04-Jul-2019 By Joe Lutrario

Pizza Pilgrims is eyeing the launch of a pizza academy for its staff that will also contain a delivery kitchen and a small training restaurant.

How I Got Here: Maciej Lyko

27-Jun-2019 By Joe Lutrario

The head sommelier at Kensington's Launceston Place was recently awarded first place in The International Sommelier Association’s Best Polish Sommelier Competition 2019.

Why restaurants need to stop the upbeat interrogation

16-May-2019 By Tony Naylor

In a misguided bid to ‘connect’, waiting staff are increasingly quizzing guests about their mood and plans. Give me a break.

Promoted feature

Nyetimber challenges preconceptions over sweeter styles of sparkling wine

23-Apr-2019 By Restaurant

The English wine pioneer has introduced a slightly sweeter style of fizz that gives restaurants greater versatility with food pairings.

Shortlist revealed for 2019 Estrella Damm National Restaurant Awards

12-Apr-2019 By Joe Lutrario

Restaurant magazine has announced the shortlist for the 2019 Estrella Damm National Restaurant Awards, which are being held at London’s The Hurlingham Club on Monday 10 June.

How I Got Here: Imogen Davis

28-Mar-2019 By Joe Lutrario

Imogen Davis is the co-founder of Native, a modern British restaurant in Borough Market that's big on foraging and has a zero-waste ethos.

Premium wine sales hold value in tricky market

14-Mar-2019 By Joe Lutrario

On-trade wine volumes are falling, but value is proving to be far more resilient in top restaurants, bars and pubs as consumers continue to explore and trade-up to higher quality wines.

Flash-grilled: Karen Gruet

22-Feb-2019 By Joe Lutrario

The assistant restaurant manager at Belmond Le Manoir aux Quat’Saisons in Oxfordshire was recently named the winner of the 2019 Gold Service Scholarship.

Why the industry needs to get real about recruitment

21-Feb-2019 By Tony Naylor

A tendency to circle wagons at any media criticism inhibits the industry’s ability to modernise. Greater honesty about the sector is needed to effect real change.

How I Got Here: Charlie Gilkes

21-Feb-2019 By Joe Lutrario

Charlie Gilkes is the co-founder of Inception Group, an eclectic collection of London bars and restaurants that includes Cahoots and Bunga Bunga.

Ei Group teams up with The Clink

19-Feb-2019 By Andrew Don

Pub giant Ei Group has followed in the footsteps of Wahaca, Hawksmoor and The Cavendish by partnering with a charity that helps get former offenders into work.

The Lowdown: Ibrahim Dogus

24-Jan-2019 By Joe Lutrario

A politician and restaurateur has received death threats for adding anti-Brexit messages to his customer's bills.