Technical Papers

The Future Of The Electronic Point of Sale (ePOS)

Revel Systems | 29-May-2020 | Technical / White Paper

As customer expectations reach unprecedented heights, it’s imperative for operators to have a dynamic ePOS solution to thrive in today’s constantly changing...

Consumers want more when it comes to allergen advice

Zonal | 06-Mar-2020 | Technical / White Paper

Consumers are demanding more from hospitality operators when it comes to allergens than simply ticking the legislative box, according to the latest insight...

Is your restaurant technology frustrating guests?

LS Retail | 02-Mar-2020 | Technical / White Paper

To gain your guests’ loyalty, you need a good business plan, a committed team, and tech that will support you today and tomorrow. As a restaurateur, you...

Top Trends for Online Reputation and CX Management in 2020

Reputation | 28-Feb-2020 | Technical / White Paper

More than ever, a brand’s reputation determines its success in today’s Feedback Economy.
In this eBook, we’ll explore the five key trends we believe...

2020 UK Restaurant Industry Technology Report

SevenRooms | 24-Feb-2020 | Technical / White Paper

The continued squeeze on operator margins means restaurants on the High Street must provide unique, differentiated offerings to attract customers.

Restaurant Media Pack 2020

William Reed Business Media | 27-Jan-2020 | Technical / White Paper

The Restaurant portfolio continues to be the essential source of news and information for those working within the restaurant industry, helping to navigate...

Your Guide to Understanding the Latest Tech Trends

SevenRooms | 03-Dec-2019 | Technical / White Paper

With more customers using technology to interact with restaurants, it’s unsurprising that 95% of restaurateurs agree that technology improves business...

Consumer Insight on Click & Collect, research by Zonal and CGA

Zonal | 05-Jul-2019 | Research Study

While home delivery is the food service trend of the moment, click and collect is also emerging as another revenue opportunity, according to the latest...

Sustainability Report

William Reed Business Media | 27-Jun-2019 | Technical / White Paper

Six areas to make your restaurant more sustainable.

From growing herbs on the wall to using ethical dairy suppliers, we run-down the key...

Creative development in the kitchen

Nestlé Professional | 19-Jun-2019 | Technical / White Paper

Produced by Restaurant magazine in partnership with Nestlé Professional’s CHEF® brand, Creative Development in the Kitchen explores how high-profile chefs...

BOOK IT, latest research from Zonal and CGA

Zonal | 08-Apr-2019 | Research Study

For the first time ever, booking a table online has overtaken telephone reservations, according to the latest GO Technology report from Zonal.

2019 Trends in guest experience and reputation

Reputation | 01-Apr-2019 | Technical / White Paper

What are the developments and challenges in online reputation and customer experience management this year? Discover the 5 top key trends that stand to...

Confronting Foodservice Industry Challenges

Checkit | 08-Mar-2019 | Technical / White Paper

It’s a tough environment for Foodservice, but not without opportunity. Winners will pay close attention to operational detail, using technology for efficiencies,...

Latest GO Technology research from Zonal and GCA

Zonal | 11-Feb-2019 | Research Study

Hoteliers are playing catch up with restaurants, pubs and bars when it comes to adopting technology to drive sales and build loyalty.

Restaurant Media Pack 2019

William Reed Business Media | 20-Dec-2018 | Technical / White Paper

The Restaurant portfolio continues to be the essential source of news and information for those working within the restaurant industry, helping to navigate...

How to drive profitability through the till

Access Hospitality | 02-Nov-2018 | Technical / White Paper

The customer is king and driving that all-important restaurant experience is what will ultimately underpin brand loyalty and keep customers coming back...

Technology at the table feeds profits

Zonal | 18-Oct-2018 | Research Study

Here at Zonal we place high emphasis on researching into the everchanging consumer wants and needs to make sure we are always ahead of the curve with our...

Top tips to reduce costs & boost revenues during festive season

Access Hospitality | 05-Oct-2018 | Technical / White Paper

Our introduction ‘recipe for success’ eBook looks at the vital ingredients an operator needs in their pantry in order to be able to drive efficiencies...

Life is Better Filtered: The Collaborative Kitchen

Brita | 04-Oct-2018 | Technical / White Paper

Many would argue that the back of house operation is the backbone of all hospitality establishments and for a business to succeed, it needs to be operating...

Digital approaches to boost your food business operation

Checkit | 07-Sep-2018 | Technical / White Paper

Success in hospitality depends on hundreds of daily tasks being carried out consistently by employees across multiple sites. These are the operational...

How Best to Invest in Your Online Reputation?

Reputation | 27-Jul-2018 | Technical / White Paper

Make sure your marketing spend pays off and your guest experience is improved by following these best practices. Investing in Online Reputation Management...

Latest GO Technology Report: UK Consumers Hungry to Track Home Delivery

Zonal | 20-Jul-2018 | Research Study

The latest GO Technology report shows voice based ordering and food tracking devices are believed to be the next big thing to influence the UK’s fast growing...

The Future of Flexible Work

Adia | 17-Jul-2018 | Technical / White Paper

By paying particular attention to the hospitality, retail and industrial sectors, we will explore how companies can reduce recruitment costs and improve...

Latest GO Technology Report: Customer feedback eating in to Positive Reviews

Zonal | 17-May-2018 | Technical / White Paper

Giving consumers a truly memorable experience, for all the right reasons, is vital in today’s competitive eating and drinking out sector, according to...

Essential Guide to Growing your Restaurant

Oracle Hospitality | 15-May-2018 | Insight Guide

Oracle Hospitality has partnered with Restaurant magazine, with their Guide to Growing your Restaurant, designed to give you the tools you need to help...

The Worldpay Customer Experience Report

Worldpay Ltd | 01-May-2018 | Technical / White Paper

Download Worldpay’s Customer Experience Report for insights into consumer behaviour and attitudes towards eating and drinking out in the UK and what it...

5 ways to generate increased revenue with Powermat wireless charging

Odema | 12-Mar-2018 | Data Sheet

Odema now offers the most recognised and highly efficient wireless charging brand - Powermat. Allowing customers to “supercharge” their phone whilst eating,...

Top Tips to revolutionise workforce management

Access Hospitality | 13-Feb-2018 | Insight Guide

Operators face a raft of challenges going into 2018: huge business rate hikes for many, food costs, spiralling rent and wage bills, and staff recruitment...

Restaurant Magazine and BigHospitality.co.uk’s BIGGEST EVER COMPETITION

Quandoo | 30-Jan-2018 | Competition

Restaurant magazine and BigHospitality have partnered with online reservations specialist Quandoo to launch their biggest competition to date. Worth a...

4 Easy Ways To Drive Revenue Through Better Online Reviews

Reputation | 11-Jan-2018 | Technical / White Paper

Do you know what customers are saying about your facilities and services online? If not, it’s about time you find out and take control of the narrative.

GDPR: Unbundled

Propeller | 17-Oct-2017 | Technical / White Paper

GDPR is a hot topic and a change that is going to affect the majority of businesses in terms of both their current processes and their future plans.

Party in style this Christmas with Premier Foods

Premier Foods | 18-Sep-2017 | Application Note

Premier Foods has launched ‘The Perfect Christmas Party Recipe Guide’ to help pubs and restaurants make the most of this opportunity. The guide reveals...

The 5 Email Campaigns You Need to Be Sending

Propeller | 06-Jul-2017 | Technical / White Paper

The role of email in online marketing is growing enormously and is fast becoming the primary marketing tool for brands.It’s the most direct form of communication...

How technology is driving consumer engagement

Ncr Hospitality | 08-Jun-2017 | Technical / White Paper

Consumer technologies have completely altered the landscape of restaurants forever, leading to changing consumer expectations and restaurants under pressure...

Show them your soft side; tips to maximise soft drink sales

Frobisher | 06-Jun-2017 | Insight Guide

The UK’s thirst for premium soft drinks is on the increase, especially during the summer months, and there has never been a better time to tap into the...

TURN EVERYDAY BURGERS INTO EXCEPTIONAL ADDITIONS TO YOUR MENU

Lactalis Professional | 06-Jun-2017 | Technical / White Paper

It’s no secret that burgers are big business. And with the UK out of home burger market expected to be worth £3.8billion by 2020, there’s no sign that...

Convert Website Visitors into Guaranteed Visits

Propeller | 24-Apr-2017 | Technical / White Paper

Hospitality is a competitive space where you have to fight to be heard. So how do you stand out? How do you make customers come to see you?Did you know...

White paper: Developing a culture of food safety in your business

Appetite Learning | 06-Apr-2017 | Technical / White Paper

Organizational culture impacts everything a business does. Food safety is part of that culture; indeed it is central in the food and drink industry, making...

Eleven Reasons to Integrate Your PMS with Maitre’D

Maitre’D EPOS | 29-Mar-2017 | Technical / White Paper

Is there a gap between your property management system and your point of sale system? There is if the two aren’t tightly integrated, sharing charges, information...

How to Grow & Thrive in the Restaurant Business

Improve your marketing and operations at every stage.When it comes to surviving in the ever-competitive restaurant industry, there’s no silver bullet —...

CRM: 6 Ways to Smash It

Propeller | 27-Oct-2016 | Technical / White Paper

The term CRM can be intimidating. It’s something that’s often talked about but what does it really mean? On a basic level, CRM or Customer Relationship...

The food safety landscape is changing – are you ready?

Checkit | 17-Oct-2016 | Technical / White Paper

The food safety landscape is changing – are you ready?Change is coming.  And it’s coming soon.  How will it impact you? The Food Standards Agency has pledge...

Simplify Audits with Appetite Learning’s Enable Audit Tool!

Appetite Learning | 12-Oct-2016 | Technical / White Paper

Audits, whether annual or day-to-day can be complicated and time-consuming for hospitality businesses. Data from multiple sites can easily get lost and...

The Restaurant Show Top Product Picks – Givex

Givex | 11-Oct-2016

Vexilor, powered by Givex and engineered for enterprise businesses, utilises all the benefits of the cloud combined with on-premise technology for uncompromised...

The Restaurant Show Top Product Picks – Nespresso

Nespresso | 11-Oct-2016

Nespresso coffee expertise enables anyone, anywhere to make a perfect espresso coffee.  Nespresso makes it possible for Restaurants, pubs and hotels to...

Tips For a Smoother EPOS Upgrade

Maitre’D EPOS | 13-Sep-2016 | Technical / White Paper

Our recent survey of over 300 restaurant owners and managers told us that 80% of respondents are currently using a restaurant EPOS solution, and 60% of...

Increase your MICE business by adopting these best practices

Cvent | 06-Sep-2016 | Technical / White Paper

We've compiled best practices so you can attract, prioritise and convert MICE business leads.Find out how to:•Look ahead to forecast effectively•Prioritise...

4 Key Aspects of Cyber Security This Year for Hotels and Restaurants

Trustwave | 22-Jun-2016 | Technical / White Paper

Given that 2015 was a year in which many hotel chains suffered data breaches, there couldn’t be a better time for cyber security expert Trustwave to release...

Get Smart: 10 reasons why your loyalty programme is failing you and how to fix them

QikServe | 24-May-2016 | Business Advice

Loyalty scheme or tepid turn-off?We lay bare the restaurant loyalty landscape bringing you 10 key lessons straight from industry leaders of brand loyalty...

BRITVIC SOFT DRINKS’ TIPS ON MAXIMISING SUMMER SALES – DOWNLOAD THE GUIDE

Britvic | 16-May-2016 | Technical / White Paper

As the temperature rises and the sunshine tempts consumers outdoors, it’s crucial you’re preparing your outlet for the summer sales opportunities. Fill...