P&G Professional launches 'handy hint's guides for hospitality businesses

By Emma Eversham

- Last updated on GMT

Related tags: Hygiene

P&G Professional's three downloadable guides aim to support hoteliers, restaurateurs and care home managers in their cleaning and hygiene operations
P&G Professional's three downloadable guides aim to support hoteliers, restaurateurs and care home managers in their cleaning and hygiene operations
P&G Professional has launched three downloadable 'handy hints' guides to help hoteliers, restaurateurs and care home managers to create a memorable guest experience.

Product details: 

The three downloadable booklets have been produced under three titles: Restaurants, Hotels and Care Homes and provide a list of handy hints and tips for operators in these areas to employ good hygiene and create a memorable experience for guests. 

Each guide is centred around five top tips: 

  • Never underestimate the importance of a personal touch​ – small gestures can help you win big
  • Appeal to all sensory aspects of a great guest experience​ – inviting smells can be as important as looks
  • Capitalise on first impressions​ – people will form an opinion of your business within the first 3 seconds
  • Ignore guest feedback at your peril​ – fearless listening is essential for operators
  • Collaboration is key​ - make sure you benefit from industry partnerships

They also include advice on how to use P&G Professional’s new range of 15 cleaning and disinfecting products. The range includes colour-coded products for public spaces (blue), kitchens (green) and sanitary areas (red) as well as professional usage aids and hygiene plans. 

USP:

A survey commissioned by P&G Professional earlier this year found that 97 per cent of people said cleanliness is a key factor when choosing where to eat or stay, so these guides aim to support operators in keeping cleaning standards high. 

Price: 

Free to download.

Availability:

The guides can be downloaded here http://pgpro.co.uk/pgprofessionalrange​ 

Why you should download it:

Jayne Clark, P&G Professional sales director, UK and Ireland said: “In an industry such as ours, change is inevitable and as people’s expectations continue to rise, delivering on the basics is no longer good enough. P&G Professional is committed to delivering new product innovations that help operators stand out from the competition to deliver a new level of clean that guests will really notice.”

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