Trends & Reports

Trends & Reports

Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.

2021 restaurant and dining trends: part 2

trends week

2021 restaurant and dining trends: part 2

By BigHospitality

With talk of the easing of lockdown and restaurants set to reopen sometime in the spring, we've finally dusted down the crystal ball to see what 2021 might bring in terms of restaurant and eating out trends. Part two: sustainability trends.
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what will the food eating and dining trends be for 2021 once restaurants reopen after lockdown

Trends week

2021 restaurant and dining trends: part 1

By BigHospitality

With talk of the easing of lockdown and restaurants set to reopen sometime in the spring, we've finally dusted down the crystal ball to see what 2021 might bring in terms of restaurant and eating out trends. Part one: lifestyle trends.

Using digital marketing, customer data and reputation management for restaurants and pubs

Hostech: customer marketing

Delving deeper into digital

By BigHospitality

It’s taken a pandemic, but hospitality operators are finally beginning to understand the power of digital and the wealth of data it generates

Feedback and engagement Reputation Roadchef

Hostech: Case study

Driving engagement at Roadchef

By BigHospitality

Roadchef uses online reputation management platform Reputation to manage its entire online presence, including reviews, business listings and social media.

Friday Five: the week's top news

Friday Five: the week's top news

By James McAllister

This week's main hospitality news stories include HMRC clearing TiPJAR for use; plans to extend the lease forfeiture moratorium; and Alyn Williams winning his unfair dismissal case against The Westbury.

Podcast: sustainability and health key trends for 2021 restaurant food

Sponsored by Arla Foodservice

Podcast: sustainability and health key trends for 2021

By BigHospitality

Sustainability and a focus on animal welfare as well as health will drive customer choices when eating out this year, according to predictions from Arla Foods.

Restaurant delivery and the importance of integration Bistrohub Wasabi The Pizza Room

Hostech: case study

Delivery and the integration game

By Finn Scott-Delany

As operators launch new delivery channels and virtual brands, the importance of integration is increasingly coming into the spotlight.

The unstoppable growth of delivery in the restaurant sector Deliveroo Just Eat Uber Eats

Hostech guide to delivery and click & collect

The unstoppable growth of delivery

By Finn Scott-Delany

Delivery has boomed during the pandemic, with the key players adapting to meet the occasion. As consumers turn to the digital services more than ever, operators are seeking new ways to stay connected with their most loyal customers.

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