Employment

Exploitation? The hotel, catering and leisure industry employs around half a million people on zero-hours contracts

Zero-hours contracts: Are they needed in hospitality?

By Luke Nicholls

The term ‘zero-hours contract’ generates more light than heat and is vague and unhelpful, according to the British Hospitality Association (BHA), which claims variable hours of work in hotels, restaurants and pubs across the UK has been central to job...

The third Hospitality & Tourism Summit takes place at the InterContinental Park Lane today (11 June)

British Hospitality & Tourism Summit 2013: Spotlight on job creation

By Luke Nicholls

The British Hospitality Association (BHA) will announce that the UK’s hospitality and tourism industries will create over 30,000 new job opportunities for young people by 2015 as the organisation hosts its annual Summit in London later today (11 June).

Jess, a manager at The Somers Town Coffee House, with Billy, one of the first people to benefit from Yummy Pub Company's work experience scheme which is now being rolled out across the industry

UK pub industry pledges more than 400 work placements in just one week

By Peter Ruddick

Long hours, unskilled work and few career development opportunities: the hospitality industry, and pubs in particular, are constantly fighting to change these perceptions of jobs in the sector but now the team behind a new initiative gaining momentum believes it...

Hotel housekeepers are usually paid national minimum wage through employment agencies and can be vulnerable to mistreatment or exploitation

Hotels urged to take heed of staff exploitation claims

By Luke Nicholls

A Parliamentary Reception has called on major UK hotel chains to ‘clean up their act’ and take more responsibility when it comes to preventing the mistreatment and exploitation of agency workers.

With the new funding and through schemes such as Employment 1st, more young people could be given the chance to become chefs

£1bn youth jobs fund: The hospitality industry’s reaction

By Luke Nicholls

Following the recent revelations that the Government is to inject £1bn of new funding into a new scheme to tackle youth unemployment, leading hospitality industry bodies have given BigHospitality their thoughts on how it could affect the sector.

Agency Workers Rights legislation: What do I need to consider?

ASK THE EXPERTS

Agency Workers Rights legislation: What do I need to consider?

New legislation around Agency Workers Rights (AWR) came into force on 1 October 2011. Dawn Redman, director of Retail Recruitment Company, ensures hospitality employers know what they need to consider when employing temporary staff.

Service standards: How to raise the profile of front-of-house

Service standards: How to raise the profile of front-of-house

By Lorraine Heller

Michel Roux’s Service TV programme has put front-of-house on the map, but how can the hospitality sector sustain this momentum? BigHospitality takes a look at steps that can be taken to help raise the profile of a career in service.

Hospitality skills crisis deepening

Hospitality skills crisis deepening

By Chris Druce

The hospitality skills crisis is deepening, with more than a quarter of businesses within the sector claiming they employ staff lacking the skills needed for their jobs

New recruitment law curbs non-EU employment

New recruitment law curbs non-EU employment

By Becky Paskin

Employers seeking to hire workers from outside the EU must now advertise job vacancies for an extra two weeks, to allow British workers more time to apply

Rising Star: Caroline Wintershaw

Rising Star: Caroline Wintershaw

By Emma Eversham

South Downs College professional cookery student Caroline Wintershaw shares her thoughts on the industry as she prepares for her future career

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