All news articles for February 2014

Hotels, restaurants and pubs - and even Government Ministers - are supporting National Apprenticeship Week

National Apprenticeship Week: Hospitality industry unites

By Luke Nicholls

It's National Apprenticeship Week and hospitality businesses large and small have been pledging their support for the initiative which celebrates apprenticeships and the positive impact they have on the UK economy.

The new team at Union Hanover Securities, which will be led by Eric Jafari (centre)

Union Hanover eyes £1bn hotel portfolio

By Luke Nicholls

Real estate investment and hotel development firm Union Hanover Securities has secured a major equity injection which will allow it to grow its £350m portfolio to over £1bn over the next five years.

The 100-cover Marani restaurant wants to ‘lift the lid’ on Georgian food and wine

Marani brings a taste of Georgia to Mayfair

By Luke Nicholls

Khinkali dumpings, Khachapuri cheese bread and spiced broths will feature among the menu of Marani, a new family-run Georgian restaurant opening on Curzon Street next week.

Carluccio's is the largest restaurant group to achieve the SRA's Three Star Status

Carluccio’s achieves top SRA rating

By Luke Nicholls

Carluccio’s, the all-day Italian café chain led by Simon Kossoff, has become the largest restaurant operator in the UK to achieve the highest accolade possible for its commitment to sustainability.

The nation’s beer lovers drank nearly 33 million more pints of local beer than in 2012

2014 beer duty cut: Benefits clear for independent brewers

By Luke Nicholls

The argument to once again scrap the controversial beer duty escalator in next month’s Budget has been bolstered by the fact that the local brewing sector is now ‘thriving’ following last year’s cut. 

Frankie & Benny's delivered significant increases in turnover, EBITDA and profit in 2013

TRG targets 43 new restaurants in 2014 as profits rise

By Luke Nicholls

The Restaurant Group (TRG), owner of the Frankie & Benny’s, Chiquito, Garfunkel’s and Coast to Coast restaurant brands, plans to open 36-43 new sites this year after delivering ‘another strong performance’ across its estate in 2013.

Itsu wants to open at least two more restaurants this year

​Itsu targets nationwide expansion

By Mark Wingett

Itsu, the oriental chain set up by Pret a Manger founder Julian Metcalfe and led by Gerard Loughran, has plans to go nationwide after the success of its first store outside London.

London’s King's Cross Station has seen retail sales increased by 26 per cent

Restaurants and pubs outperform retail at train stations

By Luke Nicholls

As the intense competition for prime, city-centre sites continues to spread into transport hubs across the UK, new figures released today reveal that restaurants, pubs and bars in Network Rail-owned train stations are now outperforming retail units. 

The Roux Scholarship offers the winner a three-month stage at a three-Michelin-starred restaurant anywhere in the world

Roux Scholarship 2014: Finalists revealed

By Luke Nicholls

Chefs from the likes of L’Enclume, Murano and Midsummer House are among the 18 regional finalists set to compete for the Roux Scholarship.

Orient-Express Hotels re-branded as Belmond

Orient-Express Hotels re-branded as Belmond

By Carina Perkins

Orient-Express Hotels is re-branding its portfolio of luxury hotels, including Raymond Blanc’s Michelin-starred Oxfordshire establishment Le Manoir aux Quat’Saisons.

Lyons hot chocolate launched

Lyons hot chocolate launched

By Carina Perkins

United Coffee UK & Ireland has launched a new hot chocolate range from British coffee company Lyons.

Tech-ing the lead: CitizenM hotel in London places technology at the heart of the customer experience

Customer-focused technology: High-tech hospitality in action

By Luke Nicholls

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.

Barnyard is the second London restaurant from Oskar Kinberg and Ollie Dabbous

Dabbous confirms second London restaurant

By Luke Nicholls

Barnyard, the second restaurant from Michelin-starred chef Ollie Dabbous and mixologist Oskar Kinberg, will open just a few minutes’ walk from their original site in Fitzrovia next month.   

Teching advantage: All-in-one apps can be targetted at customers before, during and after their visit

Customer-focused technology: Complete control

By Luke Nicholls

So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit...

Customer-focused technology: Smart experiences

Customer-focused technology: Smart experiences

By Carina Perkins

In the second of our three-part focus on technology in hospitality, we look at how mobile technology can be used to improve customer experience from the moment they walk in the door.

Customer focused technology: Going mobile

Customer focused technology: Going mobile

By Carina Perkins

Mobile technology offers the chance to completely revolutionise the customer experience, with clear benefits for business. In the first of this three-part focus on technology in hospitality, we look at the meteoric rise of mobile, and how operators can...

Moving on up: 90 per cent of business executives are optimistic about the year ahead

2014 confidence boost for UK restaurants and pubs

By Luke Nicholls

The UK casual dining and pub sectors are brimming with confidence, with nine out of 10 business executives either ‘very’ or ‘fairly’ optimistic for the year ahead. 

How to maximise trade from overseas visitors

Ask the Expert

How to maximise trade from overseas visitors

By Dave Hobday

More overseas visitors are coming to the UK than ever before, and their rich new cultures are changing the shape of the UK events calendar. Here, Dave Hobday, managing director of WorldPay UK, argues that the hospitality industry must up its game, offering...

Panda Yummy currently operates a site in Crawley, West Sussex, that offers both sit-down options and takeaway.

​Panda Yummy ready for rollout

By John Harrington

Panda Yummy, the noodle restaurant concept, has lined up its first eight openings of 2014 as it looks to grow to c40 sites by the end of the year, founder Ian MacDonald has told our sister title M&C Report.

MArriott International operates more than 3,700 hotels across 18 brands

‘Year of firsts’ for Marriott International

By Luke Nicholls

The strong set of results recorded by Accor and InterContinental Hotels Group (IHG) earlier this week have been matched by fellow global hotel firm Marriott International, with a 9.6 per cent increase in income last year.

Bunnychow's 270 sq.ft Boxpark site can seat up to 12 customers indoors and up to 50 outside

Bunnychow set for London expansion

By Luke Nicholls

South African street food vendor Bunnychow is set for an aggressive rollout across London, with a target of opening 19 permanent sites over the next five years. 

Camera shy? Many chefs believe the 'food porn' culture can disrupt the dining experience

Camera shy: Should food photos be banned from restaurants?

By Luke Nicholls

Snap-happy foodies taking pictures of their meals with smartphones has become a common sight for restaurants worldwide, but for some chefs the practice has become a nuisance; disrupting the ambiance and often doing the presentation of the food an injustice. 

The luxury boutique hotel was originally converted from six Georgian townhouses

Flemings Mayfair kicks off £2m refurb

By Luke Nicholls

Luxury boutique hotel Flemings Mayfair has begun work on a £2m refurbishment programme which will include the addition of new suites and apartments.

Honest Burgers’ Tom Barton and BrewDog’s James Watt want to tap in on the beer and food matching trend

BrewDog and Honest Burger create ‘BrewBurger’

By Luke Nicholls

Scottish-based independent brewer BrewDog and London restaurant business Honest Burgers have joined forces to launch a new product which taps in on two of Britain’s biggest food and drink trends – burgers and craft beer. 

Michael Blizzard is the new head chef of the re-launched Avenue restaurant in St James's

People on the Move in Hospitality: February 2014

By Luke Nicholls

We've rounded up some of the latest movers and shakers in the hospitality industry, with the past month seeing a number of key appointments at hotels, restaurants, pubs including Lancaster London, Avenue and One Kensington.