Management

Master Innholders annual scholarship programme open for entries

09-May-2012 By Luke Nicholls

The Master Innholders has announced the opening of its annual scholarship programme, offering hospitality managers and senior department heads the chance to earn a coveted place on an intensive management development course. 

Online food safety management system launched by Hygiene Audit Systems

30-Apr-2012 By Peter Ruddick

Hygiene Audit Systems, a food and health safety consultancy, has launched Hawk, an online food safety management system designed to allow hospitality operators to store and view food safety monitoring records at a time and place that is convenient to...

EBLEX improves Quality Standard Mark specifications

25-Apr-2012 By Luke Nicholls

EBLEX, the organisation for beef and lamb levy payers in England, has strengthened the scheme specifications for Quality Standard Mark beef and lamb in a bid to add better value throughout the supply chain.

Design and presentation: How key is the look of a restaurant to its success?

04-Apr-2012 By Emma Eversham

Restaurant presentation, whether that be interiors or tableware, can have a huge impact on the diner experience, but how key is it to a business's success? 

Survey suggests business growth needed to help create jobs in hospitality

28-Mar-2012 By Emma Eversham

More than three quarters of hospitality business owners believe they need to grow their companies first before they can look to hire new staff, a survey has shown. 

Loungers expansion of 'no fewer than eight sites a year' remains on track

27-Mar-2012 By Peter Ruddick

Loungers managing director Alex Reilley has revealed to BigHospitality that the ambitious expansion strategy for the company remains on track with at least eight openings a year planned from now on.

Women in hospitality boardrooms: More needs to be done, says HVS Executive Search

15-Mar-2012 By Peter Ruddick

Women in hospitality are now more present at senior level but remain under-represented in the boardroom and more needs to be done to rectify this and encourage senior female managers to reach for directorships, according to global executive search company...

Pearls of Wisdom: Vivien Sirotkin

09-Mar-2012 By Luke Nicholls

In a week that marks International Women’s Day, there is no one better placed to give her thoughts on life, her career and hospitality than Vivien Sirotkin. With over 30 years experience in the industry, Sirotkin - currently director of hotel operations...

‘Old boy network still exists in hospitality’, says female hotel director

09-Mar-2012 By Luke Nicholls

A leading hotel operations director has warned of the ‘extreme difficulties’ that women face in the hospitality industry, claiming there is still a ‘macho culture’ that exists in the hotel sector.

Baffito’s Bar & Pizzeria opens in Warrington, 10 sites planned by 2014

01-Mar-2012 By Luke Nicholls

Baffito’s Bar & Pizzeria has opened the doors of its first venue - a 140-cover site in Warrington - as the new brand plans to expand to 10 sites within the next three years.

Interior designer and DJ pair hit success with their first bar

16-Feb-2012 By Peter Ruddick

An interior designer and international DJ from Northampton have hit success after opening their first bar, Borija, in the town with a business plan that sees them hit profit in the first year before looking at a possible second site.

London Olympics: Hotel rooms released but lessons learnt from Royal Wedding

08-Feb-2012 By Peter Ruddick

In January the announcement the London 2012 organising committee (LOCOG) was releasing rooms sparked fears hotels might not be as full as hoped, so a week later BigHospitality spoke to those in the industry to see if hotels were reassessing expectations...

Pearls of Wisdom: Richard Muir

03-Feb-2012 By Emma Eversham

Richard Muir has worked in the industry for the past 30 years, starting out as a chef before moving into corporate catering. He was managing director of Sodexo’s UK corporate business and opened restaurants for Gary Rhodes before buying and redeveloping...

Considerate Hoteliers unites with fellow green organisations to promote sustainable hospitality

31-Jan-2012 By Luke Nicholls

The Considerate Hoteliers Association has teamed up with the Green Tourism Business Scheme and Greentraveller.co.uk to promote sustainable tourism and hospitality businesses.

Compass launches Rapport to improve guest services

30-Jan-2012 By Luke Nicholls

Foodservice supplier Compass Group has launched Rapport – a new specialist provider of front and back of house guest services – to run in tandem with the group’s corporate dining arm Restaurant Associates.

Grand Union appoints new management team ahead of 2012 expansion

19-Jan-2012 By Luke Nicholls

London-based bar operator Grand Union has set its sights on rapid expansion this year, with plans for at least three new venues and the appointment of a completely new management team.

How to manage your hospitality business’s online reputation: Review websites

11-Jan-2012 By Luke Nicholls

Review websites can be double-edged sword for businesses. When used successfully, they can turn you into an overnight success. But they can just as easily destroy your reputation, with negative reviews able to spread like wildfire if left unchecked.

Greene King 'meet and eat' franchise key for company in 2012

06-Jan-2012 By Peter Ruddick

Greene King will continue the rollout of their ‘Meet and Eat’ franchise pubs in 2012 as the scheme forms an important part of the Suffolk-based brewer's business plan during the tough economic climate.

Hotel boards of directors need more women, says executive search firm

22-Dec-2011 By Peter Ruddick

Women still account for less than a third of seats on hotel boards of directors of the top publicly quoted groups, according to the latest HVS Executive Search European Hotel Board study.

HVS managing director wins top hospitality lifetime achievement award

22-Dec-2011 By Peter Ruddick

The managing director of hotel consultancy HVS London, Russell Kett, has won a lifetime acheivement award from the Hospitality Professionals Association for Finance, Revenue Management and IT (HOSPA) in honour of Kett's career as a respected hotel...

Hospitality management careers rewarded as IoH ‘Aspiring Managers’ are announced

20-Dec-2011 By Peter Ruddick

Hotel and restaurant staff were among the winners as the London branch of the Institute of Hospitality awarded the achievements and career development of nine hospitality managers, some of whom are new to the industry.

Hospitality employers urged to do more to attract responsibility-hungry university graduates

08-Dec-2011 By Emma Eversham

Employers within the hospitality industry are being urged to do more to recruit young people at both graduate and non-graduate level after a survey of recent university graduates found that more than a third are disappointed with the levels of responsibility...

M&B restructures operations: Three key staff members to leave

16-Nov-2011 By Emma Eversham

Mitchells & Butlers (M&B) has restructured the operational side of its business in a bid to simplify the company and drive forward the growth of its restaurant and pub brands.

Hotels spending more on recruitment

07-Nov-2011 By Luke Nicholls

Hotel operators throughout the UK are increasingly using professional recruitment companies to head-hunt management staff in an effort to avoid making costly recruitment mistakes.

Almost a quarter of hospitality job seekers suited to management, test finds

28-Oct-2011 By Emma Eversham

A personality test taken by more than 1,000 people seeking jobs in hospitality has revealed that almost a quarter are suited to jobs in management.

Career Profile: Azad Miah

28-Oct-2011 By Luke Nicholls

Azad Miah has worked in fine dining for more than 15 years. Having graduated in business management in 2008, Miah immediately opened his first restaurant, Amani, in Sanderstead. Following the Indian restaurant’s success, a second venue was opened in nearby...

BigHospitality to report live from Annual Hotel Conference 2011

25-Oct-2011 By Emma Eversham

BigHospitality is to report live from this year's Annual Hotel Conference at the Hilton Deansgate hotel in Manchester.

Kudos enters hotel industry with Aldermaston Manor contract

20-Oct-2011 By Luke Nicholls

Kudos, part of the Crown Group, has signed a multi-million-pound contract to provide food and venue management services at Aldermaston Manor Hotel in Berkshire.

Admiral Taverns enters partnership with Carlsberg

07-Oct-2011 By Emma Eversham

Pub company Admiral Taverns has entered into a long-term distribution partnership with Carlsberg UK that will see the brewer service its 1,300 pubs.

Akkeron adds Coombe Abbey Hotel to its portfolio

21-Sep-2011 By Luke Nicholls

Akkeron Hotels Group has introduced the 119-room Coombe Abbey Hotel near Coventry into its portfolio.

Pure to manage food and beverage at Royal York hotel

19-Jul-2011 By Emma Eversham

Pop-up restaurant and events management specialist Pure has gone into partnership with the Royal York hotel in Brighton to manage all its food and beverage (F&B) operations.

Anonymous buyer acquires Indian restaurant group V8 Gourmet

11-Jul-2011 By Becky Paskin

Indian restaurant group V8 Gourmet has been acquired by an unknown investor after falling into administration last month.

Menzies Hotels in management buyout following administration

08-Jul-2011 By Becky Paskin

Menzies Hotels has been bought out of administration in a management buyout led by former chief executive Tim Penter.

Bennett Hay to supply hospitality services for Land Securities

07-Jul-2011 By Emma Eversham

Hotel-style support service operator Bennett Hay has won a contract to supply catering, hospitality and event services for commercial property company Land Securities just nine months after setting up.

Drake & Morgan appoints key staff to push growth plans

04-Jul-2011 By Becky Paskin

Expanding bar/restaurant group Drake & Morgan has appointed two new key personnel to help drive its growth plans.

Top jobs in hospitality require sacrifices, say female executives

28-Jun-2011 By Lorraine Heller

Women wanting to climb up the ladder in the hospitality industry must have no illusions about the heavy sacrifices necessary to maintain their career lifestyle, said top female executives in the sector.

Career Profile: James Partridge

24-Jun-2011 By Emma Eversham

The Dorchester's new Director of Group Sales and Events' 20-year career in hospitality has taken him from a country house hotel nestled in the Cotswolds to the luxury hotel sector in London. He was responsible for launching Gordon Ramsay Holdings'...

Jamie Oliver: My life is like wrestling an octopus

23-Jun-2011 By Becky Paskin

It’s been a busy year for Jamie Oliver. The celebrity chef has seen his Jamie’s Italian restaurant chain open its first international site in Dubai; the second series of Jamie’s American Food Revolution is currently airing on Channel 4; and he recently...

Restaurateurs urge BHA to lobby Government over 'ridiculous' planning laws

20-Jun-2011 By Emma Eversham

Restaurant operators are calling on the British Hospitality Association (BHA) to lobby the government over 'ridiculous planning laws' that they blame for halting the development of the restaurant sector on our high streets.

Briefing to explore career roadblocks for women in hospitality

14-Jun-2011 By Lorraine Heller

Top female executives in the hospitality sector will be meeting next week to discuss what prevents women from rising to the top ranks in the industry.

BII launches training course for pub management

19-May-2011 By Lorraine Heller

BII, the trade group for the pub industry, has launched a management training programme for business development managers in the leased and tenanted sector of licensed hospitality.

Ask the Experts

How to write an effective business plan

16-May-2011

With most banks seeing hospitality as a high risk sector, a business plan is a critical document that potential lenders will interrogate in depth. Shirley Smith, a partner at hospitality business advisers Reeves, highlights key points that will improve...

Career Profile: Hannah Bass

13-May-2011 By Becky Paskin

Despite excelling in academics, Hannah Bass, the operations director for burgeoning gastropub group ETM, always knew somehow that she’d end up working in hospitality. The group is now on the verge of launching two venues and a food and beverage offer...

ASK THE EXPERTS

How to survive periods of low trading

04-Apr-2011

Richard Moore, director of consultancy CBRE Hotels EMEA, tells BigHospitality readers how they can steer their hospitality business through periods of low economic growth and adverse trading conditions.

Fred Sirieix launches The Art of Service board game

23-Mar-2011 By Becky Paskin

Fred Sirieix, general manager at Galvin at Windows, has designed a new board game to help restaurateurs and hoteliers train their staff to deliver the very best service.

Hospitality employers disliked and disrespected

21-Mar-2011 By Becky Paskin

Hospitality employers have been criticised for the lack of support and motivation they lend to their staff, after research revealed over a third of restaurant, pub and hotel workers don’t respect or even like their manager.

Career Profile: Morag Stark

18-Feb-2011 By Becky Paskin

Morag Stark is the general manage of the MacDonald-owned Cardrona Hotel in Peebles, but had started her career in hospitality with the NHS, which gave her the basic skills she needed to succeed.

Career Profile: Debbie Hinckson

21-Jan-2011 By Becky Paskin

Debbie Hinckson has spent the majority of her career operating airport restaurants for The Restaurant Group. Now, with just two months under her belt as operations manager for the 40-strong casual dining chain Giraffe, she told BigHospitality why her...

Tsuru Sushi expands to three London restaurants

10-Jan-2011 By Becky Paskin

Tsuru Sushi, the two-strong London-based restaurant chain, is to open a third site at St. Paul’s as part of steady expansion plans.

Business profile: Loungers

14-Dec-2010 By Joe Lutrario

Helmed by Alex Reilley, Loungers is turning heads across the industry with its blend of homely surroundings, genuine all-day dining offer and cleverly located units.