The Coaching Inn Group has appointed Jill Matthews as its head of operations.
Matthews has 20 years of food and beverage experience having previously been head of operations at regional brewer SA Brain & Co. Her role will be to support the company’s expansion programme as it looks make six new acquisitions in 2016.
Group finance director, Edward Walsh, said: “We have exceeded our growth targets this year, with profits doubling, turnover increasing to over £12 million and three more high quality coaching inns joining us.
“We are targeting six more acquisitions next year, together with further investment across our existing estate. Jill’s appointment is vital to ensuring our teams continue to deliver a consistently high quality customer experience as we grow.”
Matthews said: “My mantra throughout my career has been ‘guest obsession’ and I’ve found a perfect partner for that with the Coaching Inn Group. The team here has earned a well-deserved reputation for high quality customer service and innovative leadership in the coaching inn sector.
“I’m looking forward to working with Kevin Charity and the whole team to deliver on their ambitious growth plans across food and beverage and rooms. They are taking the casual dining, coffee house and eatery market by storm and this is an area in which I have extensive experience and look forward to developing even further across their estate.”